2021 eCommerce Seller Should better know DHL Express

What is DHL Express?

DHL Express is a premium shipping option from DHL that you can use for domestic or international shipments. The company was founded in the United States in 1969 and expanded its service throughout the world by the late 1970s.

Now with a network of 220 countries, DHL is the global market leader in express delivery. Express delivery ensures your package is delivered within an exact time frame.

Why named DHL?

Because Adrian Daisey, Larry Hillblom, and Robert Lynn were the co-founders of DHL.

What shipping solution does DHL have?

Same day – emergency pick and delivery

For mission-critical international shipments that need immediate pickup and door-to-door delivery within the shortest possible timeframe, choose DHL’s flexible Same Day services – ideal for customized delivery of emergency shipments.

Time definite – time-critical pickup and delivery

For international door-to-door delivery by a specific time, or by the end of the next possible business day, choose DHL’s Time Definite express services. Global reach and local teams ensure fast delivery with end-to-end tracking and customs clearance.

DHL Express 9:00

DHL Express 10:30

DHL Express 12:00

Day definite – less urgent, cost-effective delivery

For international door-to-door delivery within a certain number of business days for less urgent and heavier shipments, choose DHL’s cost-effective Day Definite services. Get the reliability of an express delivery on a specific day with end-to-end tracking and customs clearance for dutiable goods. (This service is best for eCommerce business)

When does DHL Express deliver?

  • From 9:00 AM to 6:00 PM during business days
  • From 10:00 AM to 4:00 PM on Saturday

If my customers are not in town, can they schedule a delivery date?

Of course, they can. DHL offers on-demand delivery services all around the world.

On-demand delivery allows your customers to choose flexible delivery options once your shipments are shipped.

After the shipments hand over to DHL Express, your customer will receive an SMS message or email to notify the estimated delivery date and a link for the preferred delivery date.

Shipment actual weight Vs. Volumetric Weight?

DHL Express will compare actual weight and Volumetric Weight, and the greater one will use to calculate shipping cost.

How to calculate my products Volumetric Weight?

You can use the formula: product’s length * product’s width * product’s height, then divide by 5000. The result is Volumetric product Weight by the kilogram.

Where is DHL near me?

DHL locations

DHL Express customer services and support

DHL Express network

DHL Express in US

DHL Express in Europe

DHL Express in the Asia Pacific

How do DHL Express airway bill and package look?

How do my customers tracking their shipments?

DHL Express tracking number is always ten digital numbers.

You can track you shipments in

With DHL express



Happy shipping! If you have any questions about DHL Express, feel free to let us know.

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