What is ePacket?

The ePacket service is an agreement between the U.S. and Hong Kong/China postal services to boost trade between nations. It allows you to send something between the United States and its Asian counterparts fairly quickly. As of April 2020, 44 countries support ePacket deliveries. ePacket shipping has quickly become a go-to for dropshippers using AliExpress to buy and sell products. It’s cheap and fast, which is a no-brainer.

Why was ePacket delivery created?

In 2011, the United States Postal Service formally announced ePacket, a new shipping service, and an agreement with Hongkong Post and eBay China allowing packages from China and Hong Kong to receive USPS First Class Mail service along with delivery confirmation. Before ePacket, products were shipped to the U.S. from China via sea. This was a long journey, and shipping took a long time. The primary purpose of ePacket was to let merchants and consumers have a quicker and less expensive way to ship inexpensive goods from China to the U.S.

Is ePacket similar to EMS?

No, they are both different, even though they are offered by China Post, China’s National postal service. EMS handles most international and domestic shipping for all sizes whereas EMS ePacket is specially designed for cross-border shipping and lightweight shipments. Moreover, they differ in terms of packaging, pricing, tracking, delivery timelines, etc.

How long does it take for an ePacket to be delivered?

ePacket packages are delivered in less than 30 days. Based on reviews, it typically takes around 7 to 10 days to make a delivery. It’s usually free or low-cost.

Where can I get my ePacket package?

The ePacket global courier guarantees quick Delivery to the customs of the destination country. From this point on, the national postal service is responsible for handing over the product to you. As soon as you get delivery confirmation, you can pick up your ePacket package at a local post office or check your P.O. box.  If your national postal service offers this option, they can bring the package right to your door.

What are the benefits of using ePacket?

※Free returns on any undeliverable items.

※Door-to-door ePacket tracking.

※Faster

※Cheaper

Requirements for ePacket Shipping

1. The length of each package cannot be more than 60 cm (24 inches).

2. Total length, height, and thickness shouldn’t be more than 90 cm (36 inches).

3. The package shouldn’t weigh more than 2 kg (4.4lbs).

4. ePacket will not entertain packages priced higher than $400.

5. Tracking service is available for 34 countries at the moment.

6. The package is insured for $55.

ePacket network

As of April 2020, 44 countries support ePacket deliveries:

How do my customers tracking their shipments?

Tracking Number

The tracking number of EUB is made up of 13 characters beginning with “L” and another letter, then followed with 9 digits and ending with “C.N..” i.e., LK987654321CN

How to Track Your ePacket Delivery from China

To get your ePacket tracking code/package tracking, you have to ask your supplier directly. However, you can’t track your shipment on AliExpress — you have to use USPS, ePacket China Post, or sites like 17track.net when selecting from shipping options.

Happy shipping! If you have any questions about ePacket, feel free to let us know.