2021 eCommerce Seller Should Better Know FedEx

What is FedEx?

Federal Express, which was used from 1973 until 2000. FedEx today is best known for its air delivery service. It was one of the first major shipping companies to offer overnight delivery as a flagship service. Since then, FedEx also started FedEx Ground, FedEx Office (known initially as Kinko’s), FedEx Supply Chain, FedEx Freight, and various other services across multiple subsidiaries, often meant to respond its main competitor, UPS. FedEx is also one of the U.S. government’s top contractors and assists in the transport of some United States Postal Service packages through its service FedEx SmartPost.

FedEx Express covers every U.S. street address and services more than 220 countries and territories. Our global network provides time-sensitive, air-ground express service through more than 650 airports worldwide.

The History of FedEx

FedEx, previously known as Federal Express, is a major player in the package delivery market and a direct competitor to global leader United Parcel Service (UPS). Unlike UPS, the FedEx story is a relatively short one, as the company was founded by its current chief executive, Fred Smith, in 1971.However, 40 years later, the company has the world’s largest airline in terms of freight tons flown and is the world’s fourth-largest in terms of fleet size. The company has almost 300,000 employees and sales revenue in excess of $40 billion.

1-, 2- or 3-Day Freight Delivery

FedEx 1Day® Freight

FedEx 2Day® Freight

FedEx 3Day® Freight

When does FedEx deliver?

It is advised to check with the local office for accurate results because the hours of delivery vary by product and location. 08:00 to 18:00 is the usual hours.

How to pick up a missed FedEx package?

We will hold your package for up to 10 days for FedEx Ground® residential deliveries and five days for FedEx Express® service before it’s returned to the shipper. You can find where to pick up your missed delivery by tracking your package using your door tag number or tracking number.

You can also track your package:

By downloading the FedEx® Mobile app and scanning the barcode on your door tag. You will get specific information about your missed shipment and your available delivery options.

By texting “follow” and your door tag number to 48773 (ex: follow DT999999999999).

By calling 1.800.GoFedEx (1.800.463.3339) and say “track my package,” then follow the prompts.

To pick up your missed delivery:

Bring the door tag or tracking number and a government-issued photo ID to your pickup location. Give them to the team member and sign for your package. If the address on your government-issued photo ID doesn’t match the address on the label, make sure to bring an alternative ID with a matching address. You can use a utility bill or statement, health or auto insurance card, property statement from a county or city website, or credit card statement.

You may have an option to:

Authorize next-business-day redelivery by completing the form on the back of your door tag and leaving your signature.

What is volumetric weight?

Dim weight is the amount of space a package occupies in relation to its actual weight. For each shipment, you are charged based on the dimensional weight or actual weight of the package—whichever is greater.

Why is volumetric weight important?

  • Major shipping companies, including FedEx, use dim weight to calculate the price of shipping, called dim weight pricing.
  • Dim weight pricing reduces shipping costs for customers who pack more efficiently.
  • Efficient packing can help to reduce fuel emissions.

How to calculate my products volumetric Weight?

You can use the formula: product length * width * height, then divide by 139.

Where is FedEx near me?

FedEx locations

FedEx Express customer services and support

FedEx network

FedEx Express Global Network:

17 Major Hubs; 2,150 Facilities; 678 Aircraft; 650 Airports Served; 85,000 Motorized Vehicles

Our more than 450,000 team members help us connect 220+ countries and territories and more than 99 percent of the world’s Gross Domestic Product (GDP).

FedEx Ground: More than 600 Operating Facilities; 68 Ground and Smart Post Hubs; over 65,000 Motorized Vehicles.

FedEx Freight: 370 Service Centers; 70 Hubs; over 25,000 Motorized Vehicles

FedEx Office: 2,000 Locations

How do my customers tracking their shipments?




Happy shipping! If you have any questions about FedEx, feel free to let us know.

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