What is UPS Express?

The story of UPS, the world’s largest package delivery company, began more than a century ago with a $100 loan to jumpstart a tiny messenger service. How we evolved into a multi-billion-dollar global corporation reflects the history of modern transportation, international commerce, logistics, and financial services. Today, UPS is customer first, people-led, innovation-driven. It’s powered by more than 540,000 employees connecting more than 220 nations and territories across roads, rails, air, and ocean. Tomorrow, UPS will continue to lead the industry and connect the world, with a commitment to quality service and environmental sustainability.

The history of UPS

United Parcel Service (UPS), the international package delivery company, grew out of a messenger service established in Seattle in 1907 by an enterprising 19-year-old named James E. “Jim” Casey and his friend, Claude Ryan. Beginning with two bicycles, one phone, a tiny office in the basement of a saloon, and $100 borrowed from Ryan’s uncle, the two lay the foundation for what became a multi-billion dollar corporation involved in the flow of goods, funds, and information around the world.

When does UPS Express deliver?

From 9:00 AM to 9:00 PM during business days
Weekend delivery is available in eligilble locations

How to change a delivery I’m receiving?

If you are a My Choice member, you have several options to change the delivery on eligible shipments before we make the first delivery attempt. Those options include:

Redirecting your package to another address
Rescheduling the delivery date
Picking up your package at a UPS customer center or a UPS Access Point™ location, where available
To do so, use the tracking widget, enter your tracking number, then select Delivery Options in the Tracking Details section.
If you’re NOT a UPS My Choice® member, it is best to contact the sender before the first delivery attempt to make changes to your delivery. Or, if we identified that the address is incorrect and not deliverable, you may be able to correct it while tracking the package on ups.com.

How to change a delivery I’ve sent

With UPS Delivery InterceptSM, you can conveniently request delivery changes for packages you sent, prior to the first delivery attempt. Here are all the options you have with Delivery Intercept:

Have packages returned to you
Redirect packages to another address
Reschedule delivery to another day
Have packages held for pickup by the recipient
Cancel or change an intercept request before we complete the intercept

Fees may apply for all types of requests, including packages that are redirected to a UPS location and held for the recipient to pick up. You’ll only be charged if your intercept request is completed.

You can request delivery changes online through your shipping history and the tracking page, WorldShip®, UPS CampusShip®, or Quantum View®. Both you and the receiver can use the package’s tracking number to check the status of the intercept request.